LAUNCH A NEW PRODUCT TO YOUR MARKET

EPS EPiC 2.0 Product Launch CASE STUDY

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THE PROJECT

The EPiC 2.0 module
The EPiC 2.0 module

Electric Power Systems (EPS), in North Logan, Utah, makes battery systems for electric aircraft. In 2024 it had a new generation to announce: EPiC 2.0, a module that stores more energy for its weight. EPS's leadership wanted the industry to see EPiC 2.0 as the next step in electric aviation, and EPS as the company leading it, in time for AERO Friedrichshafen in Germany in April 2024. EPS chose the message and set the date. KAIA, which has worked with EPS since 2021, made the launch: the film, the press release, the social media posts, the website updates and the brochure for the booth.

  • 90 minutes of usable flight time for EPiC 2.0 at launch, up from 60 for EPiC 1.0
  • 10 interviews, the source of every quote in the launch
  • 4 publications carried the launch

THE CHALLENGE

A new aerospace product usually gets one show to make its case. Buyers walk past dozens of announcements there, and they check every claim. When EPS started the launch, its website still presented EPiC 1.0, and there was no launch film, press release, social media campaign or booth brochure. A small marketing team would run the launch, and EPiC 2.0 was still in development, so every claim had to match what EPS's engineers stood behind.

FIVE RESULTS THAT BRAND AND COMMUNICATIONS DELIVER

  1. Launch a new product to your market — We built the launch around the number EPS's buyers compare first, and told the same story in the film, the press release, the posts, the website and the booth.
  2. Be seen as the leader of your market — Every claim came from EPS's own specifications, and the people who built the product explained it in their own words.
  3. Show buyers you can deliver — We filmed EPS's plant, its products and its people, and the footage kept working after the show.
  4. Earn investor confidence — On another EPS project, we helped with EPS's investor presentations while its leadership raised four investment rounds.
  5. Be found by buyers who are looking — On another EPS project, our search program moved EPS from outside the top 50 to first or second in most of the searches we tracked.

THE SOLUTION

SOLUTION: LAUNCH A NEW PRODUCT TO YOUR MARKET

You've built a better product, and you have one show to announce it. Buyers walk past dozens of announcements there, and they check every claim.

A launch has to say why the product is better, and say it the same way in the film, the press release, the booth and the website.

HOW KAIA DOES IT

FIND THE NUMBER BUYERS COMPARE FIRST

We ask your engineers and your sales team which number buyers ask about first, and build the launch on it.

TELL ONE STORY IN EVERY PIECE

The film, the release, the posts, the website and the booth all say the same thing in the same order.

POINT EVERY PIECE TO ONE LAUNCH DATE

The teasers lead to launch day, the posts during the show lead to the booth, and the posts after it lead to the release.

The EPS home page after the launch
The EPS home page after the launch

EPiC 1.0, the system EPS was already selling, gave 60 minutes of usable flight time. EPiC 2.0 gave more than 90 minutes with a 30-minute reserve, by EPS's rating at launch in April 2024. EPS had one show to announce it: AERO Friedrichshafen in Germany.

The result — 4 publications. The press release went out on Business Wire on April 15, 2024, before AERO opened. Urban Air Mobility News, General Aviation News, The Enterprise in Salt Lake City and AOPA carried it.

WHAT KAIA DID

WE LED WITH THE NUMBER BUYERS COMPARE

At the start, EPS named usable flight time as the number its buyers compare first. We built the website graphics, the film's main graphic and the release headline on it.

WE SHOWED WHAT THE NUMBER LETS BUYERS DO

The launch film showed that the extra half hour more than doubles the area of airports within reach, and the launch posts asked, "What will you do with 30 additional minutes of flight time?"

WE TOLD THE SAME STORY ONLINE AND AT THE BOOTH

The website set EPiC 1.0 and EPiC 2.0 side by side, and the brochure for the booth carried the same comparison.

WE POINTED EVERYTHING TO ONE DATE

A clock on EPS's home page counted down to April 15, four teaser posts each ended on that date, and posts during the show sent buyers to the EPS booth.

Buyers compare products on a few numbers they already know. Build the launch on the one they ask about first.

EPiC 1.0: 60 minutes of usable flight time
EPiC 1.0: 60 minutes of usable flight time
EPiC 2.0: more than 90 minutes, EPS's rating at launch
EPiC 2.0: more than 90 minutes, EPS's rating at launch

The EPiC 2.0 launch film.

A teaser post counting down to the launch date
A teaser post counting down to the launch date
The brochure for the booth, inside pages
The brochure for the booth, inside pages
A post during the show, with the booth details
A post during the show, with the booth details

SOLUTION: BE SEEN AS THE LEADER OF YOUR MARKET

In aerospace, the people who check your claims are engineers: your customers' engineers, your partners' engineers and the regulators who certify what flies. A line they question sends the whole piece back to the start.

When every claim starts from your own specifications, and the people who built the product explain it in their own words, the market hears a company that knows exactly what it has built.

HOW KAIA DOES IT

START FROM YOUR SPECIFICATIONS

Every line traces back to a fact your engineers have specified.

INTERVIEW THE PEOPLE WHO BUILT IT

Your leaders and engineers, and people who see the product from the customer's side.

STATE EXACTLY WHERE THE PRODUCT STANDS

Development and certification status, said the way your engineers would say it.

The module's connectors, filmed for the launch
The module's connectors, filmed for the launch

EPiC 2.0 was still in safety-of-flight development at launch. It was designed as a drop-in replacement for EPiC 1.0, so a customer could buy EPiC 1.0 now and upgrade later without redesigning the aircraft.

The result — 3 interviewees. AOPA published its own article about the launch and quoted three of the people we interviewed.

WHAT KAIA DID

WE BUILT EVERY CLAIM FROM EPS'S SPECIFICATIONS

More energy for the weight, connector and cooling designs that manage heat in each module, and a drop-in replacement for EPiC 1.0. The film ended on the upgrade path: "Get on board now with EPiC 1.0, then upgrade to 2.0 later."

WE INTERVIEWED TEN PEOPLE

Seven at EPS, from the chief executive and the chief technology officer to the engineers who lead energy storage and high-voltage protection, and three outside: Utah's state aeronautics director, a Utah Valley University professor who trains pilots and a local business owner. Their words became the quotes in the release and the posts.

WE STATED WHERE THE PRODUCT STOOD

The release said EPiC 2.0 was in safety-of-flight development and when EPS expected it to be available for flight. EPS's program lead checked the technical lines, its VP Product gathered leadership's comments, and its marketing lead ran the approvals.

When the story starts from the specification, your marketing team never has to defend a line your engineers would question.

A teaser post from the launch
A teaser post from the launch

SOLUTION: SHOW BUYERS YOU CAN DELIVER

Customers buying parts for an aircraft want to know the supplier can build what it sells and support it. Investors ask their own version of the same question: can this company deliver?

Showing the plant, the products and the people who build them answers it, and the same footage can keep working long after the launch.

WHY IT PAYS

BUYERS SEE WHERE IT'S MADE

Seeing your plant and your people shows buyers where the product is made and who makes it.

ONE SHOOT SUPPLIES MANY PIECES

Footage planned for more than the launch film keeps your marketing supplied after the show.

EPS's plant in North Logan, Utah, filmed from the air for the launch
EPS's plant in North Logan, Utah, filmed from the air for the launch

EPS makes its batteries in its own plant in North Logan, Utah, with its own team.

The result — 1 shoot. One shoot on site supplied the launch film and EPS's social media posts through September 2024.

WHAT KAIA DID

WE FILMED THE PLANT AND ITS PEOPLE

In March 2024 we filmed the production floor, each product on a turntable, the hangar, the aircraft on the ramp, and the buildings from the air at sunrise and sunset.

WE PLANNED IT FOR MORE THAN THE LAUNCH

We shot for everything EPS's marketing might need after the show, not only for the film.

Plan the launch shoot for the marketing that comes after the launch.

From the shoot at EPS's plant
From the shoot at EPS's plant

SOLUTION: EARN INVESTOR CONFIDENCE

You need investors to back the next stage of your company. An investor considering your next round reads your presentation, then checks your website, your press coverage and your social posts, and listens to how your team talks about the company.

When your investor presentation tells the same story as everything your customers see, investors meet the same company your customers already trust.

WHY IT PAYS

INVESTORS CHECK YOUR STORY AGAINST EVERYTHING ELSE

The presentation is only one of the places they look.

IN AEROSPACE, INVESTORS ARE OFTEN CUSTOMERS

Boeing invested in EPS and also bought its battery packs.

From the animated video: one EPS module fitting 13 different aircraft
From the animated video: one EPS module fitting 13 different aircraft

Another EPS project: EPS Market Strategy.

The result — 4 rounds. EPS's leadership has raised four investment rounds since 2021, for $64.5 million in total, according to PitchBook.

WHAT KAIA DID

WE HELPED WITH EPS'S INVESTOR PRESENTATIONS

We built the visuals for EPS's investor presentations on the same story as its customer materials.

WE SHOWED ONE MODULE FITTING MANY AIRCRAFT

We made an animated video showing the same EPS battery module fitting 13 different aircraft.

SOLUTION: BE FOUND BY BUYERS WHO ARE LOOKING

Your buyers are searching for what you make. If your company doesn't appear in those searches, they find a competitor first, even if you lead your field.

A search program makes sure the buyers already looking for what you make find your company.

HOW KAIA DOES IT

LEARN HOW YOUR BUYERS SEARCH

We find the words they type when they look for what you make.

FIX WHAT KEEPS YOUR SITE FROM RANKING

We fix the technical problems that hold the site back.

EARN MENTIONS FROM RESPECTED SOURCES

Other sites pointing to yours tell search engines your company matters.

From the 2022 search report: who visited the site, from which countries and on what devices
From the 2022 search report: who visited the site, from which countries and on what devices

Another EPS project: EPS Market Strategy.

The result — Top 2. By August 2022, EPS appeared first or second in most of the searches we tracked, up from outside the top 50. Visits to the website were up 19.2%.

WHAT KAIA DID

WE FOUND THE WORDS EPS'S BUYERS SEARCHED

We learned what buyers typed when they looked for aircraft batteries.

WE FIXED THE WEBSITE

We fixed its technical problems and made sure buyers searching for EPS by name found it first.

THE OUTCOME

EPS chose its message, set its date and announced EPiC 2.0 in time for AERO. KAIA is proud to have helped, from the first interview to the brochure at the booth.

Show buyers why your new product leads its field.

KAIA's Emmy Award-winning team has spent 30 years explaining technology to the people who buy it and fund it. Set up a 45-minute call about your next product launch.